Welcome to Home Enterprise Nepal ("we," "us," or "our"). We operate the website homeenterprisenepal.com (hereinafter referred to as the "Platform"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our Platform.
1. Definitions
- Personal Data: Information that can identify an individual (e.g., name, email, phone number).
- Usage Data: Data collected automatically through Platform use.
- Billing Data: Information used for processing orders (e.g., address).
- Cookies: Small data files stored on your device.
2. Information We Collect
Information You Provide
Name, email, phone number, physical address
Billing and shipping details
Cookies and Usage Data
Usage Data
IP address, browser type/version
Pages visited, time/date of visits
Device identifiers, mobile type, OS
Cookies and Tracking Technologies
We use cookies to enhance experience. Disabling them may affect functionality.
3. How We Use Your Information
We may use the collected data for the following purposes:
- To provide, maintain, and improve our Platform and services
- To personalize your experience and offer tailored content
- To process transactions and fulfill orders
- To communicate updates, promotional offers, and other relevant information
- To monitor Platform usage and detect security threats
- To comply with legal obligations and enforce our policies
4. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, including:
- Legal and regulatory compliance
- Dispute resolution
- Improving service functionality and security
Usage Data may be retained for a shorter period unless required for security enhancements or legal purposes.
5. Data Transfers and Security
Your information may be transferred and stored in locations outside your jurisdiction, where data protection laws may differ. We ensure all necessary safeguards are in place to protect your personal information.
While we take appropriate security measures, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.
6. Data Deletion
You can request the deletion of your personal data by:
- Deleting your account in the Account Settings section
- Contacting us at info@homeenterprisenepal.com if you need further assistance
7. Data Sharing & Disclosure
Business Transactions
If Home Enterprise Nepal undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. You will be notified in advance of any such changes.
Legal Obligations
We may disclose personal data if required to:
- Comply with legal obligations and court orders
- Protect our legal rights, property, and safety
- Investigate fraud or security concerns
Third-Party Service Providers
We engage third-party providers for:
- Payment processing
- Analytics and performance monitoring
- Advertising and marketing
These providers only access your data as necessary to perform their designated functions and are bound by confidentiality obligations.
8. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that a minor has provided personal information, we will take steps to delete it promptly. If you believe a minor has provided us with data, please contact us at info@homeenterprisenepal.com
9. Data Retention for User Content
After account deactivation, we may retain your data for legitimate business purposes, including legal compliance and security measures. Retention periods vary based on data type and legal requirements.
10. Third-Party Sharing & Analytics
We may share anonymized and aggregated data with third-party services for:
- Personalization of the Platform
- Behavioral analytics and performance improvement
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Significant updates will be communicated via email or a notice on our Platform.
12. Contact Us
Email: info@homeenterprisenepal.com
Website: homeenterprisenepal.com
By continuing to use our Platform, you acknowledge that you have read and understood this Privacy Policy.